Rock Bay Villas
At Rock Bay Villas, we value your privacy as much as your comfort. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://www.rockbayvillas.com or communicate with us regarding our luxury accommodations in Crete.
1. Data Controller
The entity responsible for your personal data (the "Data Controller") is:
Rock Bay Villas
7 El Greco Street
71500 Agia Pelagia
Crete, Greece
Email: info@rockbayvillas.com
Phone: +30 2813021860
2. No Cookies & Tracking Policy
To ensure the highest level of privacy for our visitors, this website does not use or store cookies. * We do not implement tracking pixels, plugins, or fingerprinting technologies to monitor your browsing activity.
No data is stored on your device locally via this website.
Your visit remains anonymous unless you choose to provide information through our contact or booking forms.
3. Personal Data We Collect
We only collect information that you voluntarily provide to us. This typically occurs when you send an inquiry or request a reservation. Collected data may include:
Identity Data: Full name.
Contact Data: Email address, phone number, and country of residence.
Booking Details: Requested dates, villa preference, number of guests, and specific arrival requirements.
Communication Data: Any personal information included in the text of your message or special requests.
4. Purpose of Data Processing
We process your information strictly for the following reasons:
Service Delivery: To manage inquiries, process bookings, and facilitate your stay.
Communication: To provide customer support and respond to your specific requests.
Legal Compliance: To fulfill mandatory obligations under Greek tax law and tourism regulations (e.g., guest registry reporting).
Legitimate Interests: To maintain the security of our premises and improve our overall guest experience.
5. Legal Basis for Processing (GDPR)
For users within the European Economic Area (EEA), our legal basis for processing your data includes:
Contractual Necessity: To take steps at your request prior to entering into a booking contract.
Legal Obligation: To comply with Greek and EU statutory requirements.
Consent: Where you have clearly provided your information for a specific purpose.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. Your information is shared only with:
Service Partners: Third parties necessary to fulfill your requests (e.g., car rentals, private chefs, or transfer services).
Professional Advisors: Accountants, legal counsel, or insurance providers.
Regulatory Bodies: Greek government authorities where required by law.
7. Data Retention & Security
Retention: We keep your data only as long as necessary to fulfill the booking, provide customer service, or satisfy legal/tax retention periods (typically up to 10 years for financial records in Greece).
Security: We employ industry-standard technical measures (such as SSL/TLS encryption) to protect your data during transmission. While we strive for absolute security, please note that no method of electronic transmission is 100% secure.
8. Your Data Protection Rights
Under the GDPR, you have the following rights:
Access & Rectification: The right to see your data and correct any inaccuracies.
Erasure ("Right to be Forgotten"): The right to request deletion of your data, provided there is no legal requirement for us to keep it.
Restriction & Objection: The right to limit how we process your data.
Portability: The right to receive your data in a structured, machine-readable format.
To exercise these rights, please contact us at info@rockbayvillas.com.
9. Third-Party Links
Our website may contain links to external sites (such as social media or local guides). We are not responsible for the privacy practices of these third parties. We recommend reviewing their policies independently.
10. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover such data has been collected without parental consent, it will be deleted immediately.
11. Contact Information
For any questions regarding this policy or your personal information, please reach out to us:
Rock Bay Villas
Email: info@rockbayvillas.com
Address: 7 El Greco Street, 71500 Agia Pelagia, Crete, Greece
Last Updated: March 7, 2026
Privacy Policy
Rock Bay Villas
At Rock Bay Villas, we value your privacy as much as your comfort. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://www.rockbayvillas.com or communicate with us regarding our luxury accommodations in Crete.
1. Data Controller
The entity responsible for your personal data (the "Data Controller") is:
Rock Bay Villas
7 El Greco Street
71500 Agia Pelagia
Crete, Greece
Email: info@rockbayvillas.com
Phone: +30 2813021860
2. No Cookies & Tracking Policy
To ensure the highest level of privacy for our visitors, this website does not use or store cookies. * We do not implement tracking pixels, plugins, or fingerprinting technologies to monitor your browsing activity.
No data is stored on your device locally via this website.
Your visit remains anonymous unless you choose to provide information through our contact or booking forms.
3. Personal Data We Collect
We only collect information that you voluntarily provide to us. This typically occurs when you send an inquiry or request a reservation. Collected data may include:
Identity Data: Full name.
Contact Data: Email address, phone number, and country of residence.
Booking Details: Requested dates, villa preference, number of guests, and specific arrival requirements.
Communication Data: Any personal information included in the text of your message or special requests.
4. Purpose of Data Processing
We process your information strictly for the following reasons:
Service Delivery: To manage inquiries, process bookings, and facilitate your stay.
Communication: To provide customer support and respond to your specific requests.
Legal Compliance: To fulfill mandatory obligations under Greek tax law and tourism regulations (e.g., guest registry reporting).
Legitimate Interests: To maintain the security of our premises and improve our overall guest experience.
5. Legal Basis for Processing (GDPR)
For users within the European Economic Area (EEA), our legal basis for processing your data includes:
Contractual Necessity: To take steps at your request prior to entering into a booking contract.
Legal Obligation: To comply with Greek and EU statutory requirements.
Consent: Where you have clearly provided your information for a specific purpose.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. Your information is shared only with:
Service Partners: Third parties necessary to fulfill your requests (e.g., car rentals, private chefs, or transfer services).
Professional Advisors: Accountants, legal counsel, or insurance providers.
Regulatory Bodies: Greek government authorities where required by law.
7. Data Retention & Security
Retention: We keep your data only as long as necessary to fulfill the booking, provide customer service, or satisfy legal/tax retention periods (typically up to 10 years for financial records in Greece).
Security: We employ industry-standard technical measures (such as SSL/TLS encryption) to protect your data during transmission. While we strive for absolute security, please note that no method of electronic transmission is 100% secure.
8. Your Data Protection Rights
Under the GDPR, you have the following rights:
Access & Rectification: The right to see your data and correct any inaccuracies.
Erasure ("Right to be Forgotten"): The right to request deletion of your data, provided there is no legal requirement for us to keep it.
Restriction & Objection: The right to limit how we process your data.
Portability: The right to receive your data in a structured, machine-readable format.
To exercise these rights, please contact us at info@rockbayvillas.com.
9. Third-Party Links
Our website may contain links to external sites (such as social media or local guides). We are not responsible for the privacy practices of these third parties. We recommend reviewing their policies independently.
10. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover such data has been collected without parental consent, it will be deleted immediately.
11. Contact Information
For any questions regarding this policy or your personal information, please reach out to us:
Rock Bay Villas
Email: info@rockbayvillas.com
Address: 7 El Greco Street, 71500 Agia Pelagia, Crete, Greece
Last Updated: March 7, 2026